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Please get in touch if you have any questions about the details, subscriptions, memberships and purchases.

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If you have any questions you can contact us using the form below, or send us an email directly to

Frequently Asked Questions

What version of CAD will I need?

All of the CAD drawings are AutoCAD 2010. Although the dwg files may be compatible with other programs such as Vectorworks, we cannot guarantee functionality. If you are not sure whether you will be able to view the CAD file, please download a full sample set: Go to Sample Download

What version of SketchUp will I need?

All of the SketchUp models are in SketchUp version 2015 or earlier. So, if you have SketchUp 2015 or later, you will be able to open the SketchUp models.

Do I have to use CAD and SketchUp?

No, you can also get the jpeg and pdf of each detail if you sign up to the Pro plan or purchase individual details. The jpeg and pdf files are for the 2d images only. The 3d details are only visible in the SketchUp files. If you are not sure whether you will be able to open any of the files - please download the full sample pack. Go to Sample Download.

Are the details relevant in my country?

The details are all based on UK construction methods and standards.

How long will I have access for?

If you sign up to the Lite or Pro plan you will receive access for one year. This will be auto renewed on an annual basis.

Does the subscription renew automatically?
The annual subscription renews automatically every year, and you will get a reminder email before payment is due.
Can I cancel?

The subscription is for one year access to the library, if you choose to cancel you will still have access to the library until your annual subscription renewal date. You can cancel at any time.

14 Day Money back Guarantee

We understand that signing up for an annual subscription is a big decision. If you are not satisfied with the Detail Library, you can send us a message within the first 14 days and we will refund your money. Any refund will be subject to our Terms and Conditions

How many users can use an account?
Each account is licensed for a single user and it may not be shared by other users.
Is there a subscription for teams or education institutions?
We do not currently offer membership to educational institutions or team memberships. If you are interested, please contact and we can discuss options available to you.